Salary Range
$25,000 to $100,000+
Computer support specialists investigate and resolve problems in computer functioning. They listen to customer complaints, walk customers through possible solutions, and write technical reports based on their work. Computer support specialists have different duties depending on whom they assist and what they fix or troubleshoot. They generally work with individuals, while computer network support specialists mainly work with other information technology professionals to provide technical help for a network. There are approximately 863,100 computer support specialists employed in the United States. They are also known as help desk specialists, help desk technicians, and technical support specialists.
Minimum Education Level
Associate's DegreeCertification/License
RecommendedOutlook
Faster than the AverageCurious
Helpful
Problem-Solving

Help Desk Specialist

Help Desk Technician

User Support Specialist

Technical Support Specialist
- 3-D Printing Specialists
- Artificial Intelligence Specialists
- Augmented Reality Developers
- Big Data Developers
- Biometrics Systems Specialists
- Blockchain Developers
- Cable Television Technicians
- Chief Information Officers
- Clinical Data Managers
- Computer and Office Machine Service Technicians
- Computer and Video Game Designers
- Computer Network Administrators
- Computer Programmers
- Computer Support Service Owners
- Computer Systems Programmer/Analysts
- Computer Trainers
- Customer Service Representatives
- Customer Success Managers
- Data Entry Clerks
- Data Processing Technicians
- Data Scientists
- Data Warehousing Specialists
- Database Specialists
- Digital Agents
- Digital Designers
- Document Management Specialists
- Electrical and Electronics Engineers
- Electrical Engineering Technologists
- Electronics Engineering Technicians
- Electronics Service Technicians
- Embedded Systems Engineers
- Engineering Technicians
- Engineers
- Fiber Optics Technicians
- Full Stack Developers/Engineers
- Futurists
- Graphic Designers
- Graphics Programmers
- Hardware Engineers
- Help Desk Representatives
- Information Assurance Analysts
- Information Brokers
- Information Security Analysts
- Information Technology Consultants
- Information Technology Project Managers
- Information Technology Security Consultants
- Internet Consultants
- Internet Developers
- Internet Executives
- Internet Marketing and Advertising Consultants
- Internet Quality Assurance Specialists
- Internet Security Specialists
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- Line Installers and Cable Splicers
- Machine Learning Engineers
- Mathematicians
- Microelectronics Technicians
- Mobile Software Developers
- Online Journalists
- Online Producers
- Personal Privacy Advisors
- Product Development Directors
- Product Management Directors
- Product Managers
- Professional Hackers
- Search Engine Optimization Specialists
- Semiconductor Technicians
- Site Reliability Engineers
- Smart Building Systems Designers
- Social Media Workers
- Software Application Developers
- Software Designers
- Software Engineers
- Software Quality Assurance Testers
- Solutions Architects
- Systems Setup Specialists
- Technical Support Specialists
- Technical Writers and Editors
- Telecommunications Network Engineers
- Telephone and PBX Installers and Repairers
- Telephone Operators
- Unity Developers
- User Experience Designers
- Webmasters
- Wireless Service Technicians