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Customer Service Directors

Overview

Customer service directors are responsible for assuring the highest level of customer satisfaction for an organization. They direct and oversee an organization's customer service policies and objectives and establish and develop policies and procedures. Customer service directors are also known as directors of customer service and customer service managers. 

Salary Range

$50,000 to $100,000+

Minimum Education Level

Bachelor's Degree

Certification/License

None

Outlook

Decline
Personality Traits

Helpful

Problem-Solving

Talkative

Career Ladder
Vice President of Customer Service or Vice President of Operations

Senior Director of Customer Care

Customer Service Director

Customer Service Assistant Director

Customer Service Representative

Related Professions