Salary Range
Below $25,000 to $75,000Overview
Customer service representatives, sometimes called customer care representatives, work with customers of one or many companies, assist with customer problems, or answer questions. They provide customers with information about the company's products and services. Customer service representatives work in many different industries to provide "frontline" customer service in a variety of businesses. Most customer service representatives work in an office setting, although some may work in other locations to better meet customer needs. Approximately 3 million customer service representatives are employed in the United States.
Minimum Education Level
High School DiplomaCertification/License
RecommendedOutlook
DeclinePersonality Traits
Conventional
Helpful
Outgoing
Career Ladder
Customer Service Director
Customer Service Manager
Customer Service Representative
Sales Associate
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