Salary Range
Below $25,000 to $75,000
Customer service representatives, sometimes called customer care representatives, work with customers of one or many companies, assist with customer problems, or answer questions. They provide customers with information about the company's products and services. Customer service representatives work in many different industries to provide "frontline" customer service in a variety of businesses. Most customer service representatives work in an office setting, although some may work in other locations to better meet customer needs. Approximately 3 million customer service representatives are employed in the United States.
Minimum Education Level
High School DiplomaCertification/License
RecommendedOutlook
DeclineConventional
Helpful
Outgoing

Customer Service Manager

Customer Service Representative

Sales Associate
- 3-D Printing Specialists
- Accountants
- Advertising and Marketing Managers
- Antiques and Art Dealers
- Apparel Industry Workers
- Appliance Service Technicians
- Armored Truck Drivers
- Auctioneers
- Audit and Assurance Accountants
- Auditors
- Automobile Sales Workers
- Automotive Dealership Owners and Sales Managers
- Beverage Industry Workers
- Billing Clerks
- Bindery Workers
- Bookkeeping and Accounting Clerks
- Business Continuity Planners
- Business Development Managers and Directors
- Business Intelligence Analysts
- Business Managers
- Buyers
- Cable Television Technicians
- Canning and Preserving Industry Workers
- Cashiers
- Chief Customer Officers
- Chief Executive Officers
- Chief Financial Officers
- Chief Information Officers
- Chief Sustainability Officers
- Client Services Managers
- Collection Workers
- Compliance Managers
- Computer and Office Machine Service Technicians
- Computer Network Administrators
- Computer Programmers
- Computer Support Specialists
- Computer Systems Programmer/Analysts
- Continuous Improvement Managers
- Corporate Climate Strategists
- Corporate Community Relations Directors
- Corporate Lawyers
- Corporate Librarians
- Cosmetics Sales Representatives
- Cosmetics Shop Owners and Managers
- Cost Estimators
- Counter and Retail Clerks
- Credit Analysts
- Cultural Advisers
- Customer Service Directors
- Customer Success Managers
- Customs Brokers
- Customs Officials
- Dairy Products Manufacturing Workers
- Data Entry Clerks
- Desktop Publishing Specialists
- Diesel Mechanics
- Directors of Corporate Sponsorship
- Directors of Security
- Document Management Specialists
- Economists
- Electrical and Electronics Engineers
- Electrical Engineering Technologists
- Electronics Engineering Technicians
- Electronics Service Technicians
- Engineering Technicians
- Engineers
- Event Planners
- Executive Recruiters
- Export-Import Specialists
- Farmers
- Fashion Designers
- Fiber Optics Technicians
- Financial Analysts
- Financial Consultants
- Financial Institution Officers and Managers
- Financial Institution Tellers, Clerks, and Related Workers
- Florists
- Forensic Accountants and Auditors
- Franchise Owners
- Fraud Examiners, Investigators, and Analysts
- Furniture Designers
- Furniture Manufacturing Workers
- Graphic Designers
- Green Marketers
- Green Products Manufacturers
- Greeting Card Designers and Writers
- Ground Services Workers
- Hardware Engineers
- Household Movers
- Human Resources Managers
- Industrial Designers
- Industrial Traffic Managers
- Information Assurance Analysts
- Information Security Analysts
- Internet Consultants
- Internet Developers
- Internet Executives
- Internet Security Specialists
- Internet Store Managers and Entrepreneurs
- Internet Transaction Specialists
- Jewelers and Jewelry Repairers
- Labor Union Business Agents
- Line Installers and Cable Splicers
- Logistics Analysts
- Logistics Engineers
- Loss Prevention Managers
- Mail Carriers
- Management Analysts and Consultants
- Manufacturing Supervisors
- Market Research Analysts
- Merchandise Displayers
- Microelectronics Technicians
- Mobile Software Developers
- Office Administrators
- Payroll Directors
- Personal Shoppers
- Pet Shop Workers
- Photographic Equipment Technicians
- Photographic Laboratory Workers
- Pilots
- Plastics Products Manufacturing Workers
- Postal Clerks
- Prepress Workers
- Printing Press Operators and Assistants
- Product Development Directors
- Product Management Directors
- Product Managers
- Professional Organizers
- Proposal Managers
- Purchasing Agents
- Quality Control Engineers and Technicians
- Receptionists
- Regulatory Affairs Managers
- Regulatory Affairs Specialists
- Retail Business Owners
- Retail Loss Prevention Specialists
- Retail Managers
- Retail Sales Workers
- Rubber Goods Production Workers
- Sales Managers
- Sales Representatives
- Secretaries
- Silverware Artisans and Workers
- Software Application Developers
- Software Engineers
- Sporting Goods Production Workers
- Statisticians
- Stenographers
- Stock Clerks
- Strategy Managers
- Supermarket Workers
- Supply Chain Managers
- Tailors and Dressmakers
- Telecommunications Network Engineers
- Telephone and PBX Installers and Repairers
- Telephone Operators
- Temporary Workers
- Tobacco Products Industry Workers
- Toy Industry Workers
- Traffic Managers
- Truck Dispatchers
- Truck Drivers
- Typists and Word Processors
- User Experience Designers
- Watch and Clock Repairers
- Wireless Service Technicians