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Customs Brokers

Experience, Skills, and Personality Traits

All customs broker jobs require a customs broker license and either coursework or a bachelor's degree in the specialized area of the company. Customs brokers are knowledgeable about federal regulations, customs directives, and tariffs. They are critical thinkers who are able to quickly and efficiently solve problems so that their clients comply with customs laws. Strong communication skills are required for sharing information with customs officials and explaining customs services and procedures to clients in ways they can understand. Customs brokers must also be detail oriented and have solid organizational and writing skills, to read and write reports and other information. They must also be well versed in word processing and file management. They use various software programs in their work, such as automated commercial environment software ACE; electronic data interchange software; enterprise resource planning software; spreadsheet software (such as Microsoft Excel); among other programs. Import and export laws and customs regulations and procedures are constantly changing, so customs brokers must continue their education throughout their careers to keep up with the latest developments.

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