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Health Care Insurance Navigators

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Individuals considering a job as a health insurance navigator should familiarize themselves with the Affordable Care Act, which can be accessed through the U.S. Department of Health and Human Services website (HHS.gov). Familiarity with insurance terms and options may be gained by taking courses in insurance or interning at an insurance company, while an understanding of the different needs of consumers from diverse socioeconomic and cultural backgrounds, or for whom English may be a second language, may be gained by volunteering with community agencies. Individuals considering become a health insurance navigator may wish review the manual for assisters, including navigators, promulgated by The Centers for Medicare and Medicaid Services, which details their obligations, duties and manner in which their tasks are to be performed. Some navigator positions are held in non-profit agencies by volunteers (who are nevertheless subject to training and certification requirements).  

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